CLIENT POLICIES

I as a massage client understand that the massage I receive is provided for the basic purpose of relaxation and relief of muscular tension. If I experience any pain or discomfort during this session, I will immediately inform the therapist so that the pressure and/or stroke may be adjusted to my level of comfort. I further understand that the massage should not be construed as a substitute for medical examination, diagnosis, or treatment and that I should see a physician, chiropractor, or other qualified medical specialist for any mental of physical ailments I’m aware of. I understand massage therapists are not qualified to perform spinal or skeletal adjustments, diagnose, prescribe, or treat any physical or mental illness, and that nothing said in the course of the session given should be construed as such. Because massage should not be performed under certain medical conditions, I affirm that I have stated all my known medical conditions, and answered all questions honestly. I agree to keep the therapist updated as to any changes in my medical profile and understand that there shall be no liability on the therapists part should I fail to do so.

I also understand that in order for the therapist to be able to give outstanding customer service there is a requirement of a minimum 24 hour cancellation notice. This allows the therapist time to fill your spot with another client when a cancellation does occur. Any cancellations outside of emergencies and illness without the minimum 24 hour notice will be charged half the service fee and all no shows will be charged for the entire missed service. These charges must be taken care of prior to scheduling any future appointments with the therapist.

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Sometimes being late is outside of our control. The therapist will always do their best to accommodate any late arrivals. But depending upon how late you arrive, it may require the therapist to shorten your session to accommodate for thoughs appointments that follow yours. Regardless of the length of the treatment actually given, you will be responsible for the “full” scheduled session. Out of respect and consideration to your therapist and other clients, please plan accordingly and be on time.